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AST SeaPort-e Team Quality Assurance
The overall purpose of our Quality Assurance (QA) approach is to provide for consistent successful delivery of quality products and services that meet customer requirements. AST has invested heavily in the development, maintenance, and internal evaluation of compliance with standard policies, plans, and repeatable procedures for QA. Our Corporate QA policies include:
- Corporate QA goals
- Development of a unique QA plan for each contract
- QA independence from project teams
- Non-compliance resolution hierarchy
- QA audit process to ensure that effective QA activities are
performed
- QA activity records maintained during contract performance
Contract specific QA policies and processes, driven by Corporate
QA Policy, are tailored to meet the technical, cost, and schedule
needs of individual contracts, programs and tasks. The advantage
of starting with existing proven plans is that we take advantage
of lessons learned, while ensuring consistency. ASTs quality
assurance processes, as tailored for Seaport-e, will be mandatory
for all of our teammates for work on Seaport-e task orders. Our rigorous QA processes apply
to both deliverables and processes used throughout the TO cycle,
starting with the proposal response to, continuing throughout
TO execution, and afterwards during our wrap-up lessons
learned activities. The Seaport-e contract tailored QA Plan
will include:
- Master Schedule Collection and review of all contract
and task order requirements, milestones, deliverables, schedules,
and plans.
- Metrics Identification, measurement, collection and reporting
of key metrics.
- QA review processes Use of appropriate review processes
to assure quality objectives are met on all project deliverables
and work performed.
- Risk Management Risk management is integrated into all
actions.
- Issue Management Develop and maintain a database of issues
to record and track throughout the life cycle. Conduct monthly
In-Progress Reviews (IPR) at contract level.
- Document Control A controlled system for technical and
user documentation.
- Status Reporting Reporting of key metrics, activities,
and any non-compliance issues to clients and corporate leadership.
Documented in monthly management reports.
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