AST SeaPort-e Team Quality Assurance
The overall purpose of our Quality Assurance (QA) approach is
to provide for consistent successful delivery of quality products
and services that meet the requirements. AST has invested heavily
in the development, maintenance, and internal evaluation of compliance
with standard policies, plans, and repeatable procedures for QA.
Our Corporate QA policies include:
- Corporate QA goals
- Development of a unique QA plan for each contract
- QA independence from project teams
- Non-compliance resolution hierarchy
- QA audit process to ensure that effective QA activities are
- QA activity records maintained during contract performance
Contract specific QA policies and processes, driven by Corporate
QA Policy, are tailored to meet the technical, cost, and schedule
needs of individual contracts, programs and tasks. The advantage
of starting with existing proven plans is that we take advantage
of lessons learned, while ensuring consistency. ASTs quality
assurance processes, as tailored for Seaport-e, will be mandatory
for all of our teammates for work on Seaport-e task orders. To
facilitate this requirement, all Seaport-e QA guidelines, plans,
and procedures will be electronically available for use by our
Teammates via Internet on the secure AST DCMS Seaport-e portal
in the documentation library. Our rigorous QA processes apply
to both deliverables and processes used throughout the TO cycle,
starting with the proposal response to, continuing throughout
TO execution, and afterwards during our wrap-up lessons
learned activities. The Seaport-e contract tailored QA Plan
- Master ScheduleCollection and review of all contract
and task order requirements, milestones, deliverables, schedules,
- MetricsIdentification, measurement, collection and reporting
of key metrics.
- QA review processesUse of appropriate review processes
to assure quality objectives are met on all project deliverables
and work performed.
- Risk ManagementRisk management is integrated into all
- Issue ManagementDevelop and maintain a database of issues
to record and track throughout the life cycle. Conduct monthly
In-Progress Reviews (IPR) at contract level.
- Document ControlA controlled system for technical and
- Status ReportingReporting of key metrics, activities,
and any non-compliance issues to clients and corporate leadership.
Documented in monthly management reports.